Friday July 30th 2010

iPhone App Description Tips

Top search engine placements aren’t usually accidental. There remains a certain mystery related to how apps are ranked in Apple’s App Store search results. Determining what name, description and keywords to use for your iPhone app can make or break your chances for success in showing up high in Apple’s App Store search results. Follow these tips and you can increase your chances for iPhone app success:

SEO for Apps: Select the Most Popular, Relevant Keywords to Target

Since Apple isn’t sharing search data, it is difficult to gauge what users are searching for within the App Store. Thankfully, there are a couple of ways to get some idea of what people might be searching for in the App Store:

Auto-Suggestion Method- When any user begins to enter a search string into the App Store search box, ten auto-suggestion search strings are presented to help a user more quickly complete their search query. For example, when I key in “b” into the App Store search box, I receive the following ten search strings:

backflip studios
bump technologies llc
bump
backgrounds
bolt creative
bubblewrap
bluesky studio
bootant.com
bing
blackjack free

You’ll note that in this case, eight of the ten results are for registered trademarks. That leaves two auto-suggestions which are generic, namely “backgrounds” and “blackjack free”. Presumably these auto-suggestions rank among the most popular search queries within the App Store, and would make great words to target. This process of building auto-suggest lists could be repeated until a very lengthy list of popular generic keywords is compiled.

The auto-suggestion method is more time consuming than I would like, but it does allow you to extract search data from actual Apple’s App Store search functionality.

Google Keyword Tool- Google offers a keyword tool which ranks keywords for all web searches. Google’s tool allows for rapid prioritization and there is a mobile search setting in the advanced options. However, the data is limited and excludes smart phones and handheld digital devices with full Internet browsing capabilities.  Since the statistics are not just App Store mobile search queries, app developers should be cautious about how they interpret resulting data. For example, an app developer using the Google tool may want to throw out longer search strings given the unlikelihood of someone keying in a longer string via their iPhone.

Two additional tips from Apple’s “App Store Quick Reference Guide“:

  • Try to avoid overly common keywords that make it harder to locate your app:
    • Game     App     Fun
  • Try to use unique keywords that allow your app to stand out:
    • Flight     Galaxy     Starship

 Submitting Your App’s Description & Keywords

Now that you have built a list of the most popular, relevant keywords for your iPhone app, you need to incorporate these keywords into your app’s description and keyword on iTunes. This can be done as part of your initial submission to Apple via iTunes Connect or on subsequent updates of your app.

A few additional highlights to consider before you click “submit”:

  • Include the Operating System Version as a Keyword- Apple recommends including the version of iPhone’s operating system you developed your app for within your keyword list. For example, 3.1.
  • App Name Not Required in Description/Keywords- Apple says in their “App Store Quick Reference Guide” that you do not need to include your app name and company name in your app’s keywords.
  • Don’t Do Anything Against Apple’s Policies- As with all items related to your app’s submission, you’ll want to make sure everything you do with your app’s submission meet’s Apple’s guidelines. A few specific policies related to app descriptions and keywords:
    • Do not use registered trademarks.
    • Do not use well-known public figures.
    • Do not use unrelated keywords.
    • Do not use offensive or objectionable words/phrases.

For other ideas, check out Apple’s App Store Tips.

Getting high search placements for your iPhone app within Apple’s App Store is important; especially if you are on a tight budget and are relying on guerilla marketing tactics to generate downloads of your app. If you have a budget to increase distribution volume, you can expand your horizons and consider additional promotional strategies.

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iWin Crossing Over from PC Games to Facebook Games: Multi-channel Game Marketing Success

Most casual PC game companies have failed to get traction within the much faster growing Facebook game and iPhone game markets.

Well, one casual PC gaming company is bucking that trend, and making a big splash in the world of Facebook games. 

iWin’s Family Feud game for Facebook was reported to be one of the fastest growing Facebook games recently with an astounding 75.76% increase in users week-over-week according to Inside Social Games.

I spoke with iWin’s founder CJ Wolf this week to congratulate him on his success. Based on our conversation, I expect to see many more Facebook game successes in their future. Keep up the good work iWin.

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Maximize your iPhone App Marketing Efforts: Free Insider Tips

[Originally posted on ClickZ on April 20th 2010 without the excerpts related to W3i]

Despite the advances made in buying digital media, marketers face significant challenges in effectively identifying and targeting the inventory that is right for them and delivering ads that are relevant and timely to acquire additional users.  This becomes more complicated with the addition of mobile platforms.  The following is a short review of the state of search, display and mobile advertising as it pertains to application promotion.    

W3i asked 33 mobile application marketers and developers what type of advertising they used or tried (at least once). 

 

Search: Making Progress on Meeting the Demands of App Marketers
Although search garners the largest share of online ad dollars, it was not the most commonly tried form of app advertising in our survey due to innate limitations.

Google took the first step forward by allowing advertisers to target each mobile operating system independently and by carrier through keyword search.  Being able to target by mobile operating system is very valuable to app marketers who do not generally have their app available across all the different operating systems. My guess is that the carriers will be the power users of the carrier data rather than app marketers as they try to steal market share from each other.  There is still room for improvement.  Advertisers cannot target by type of device (think iPhone, iTouch, or iPad) or the version of the operating system. 

Google is also offering the option (although it is opt-out) to block advertisers’ ads from showing to users searching on mobile devices. This has the potential to improve the ROI for Internet marketers should mobile search become a large portion of Google’s search query volume.  Imagine a company promoting a desktop app paying for clicks that were generated on mobile devices that their app was not compatible with– it would be a complete waste of their advertising dollars.

Current desktop keyword search advertising is limiting for app marketers because none of the major search engines allow advertisers to target by desktop operating system, browser, or hardware specification.  Imagine a Firefox browser plug-in marketer purchasing non-browser-specific search keywords when 70% of the impressions are viewed by users with incompatible browsers or a marketer of a Mac app wasting 95% of its ad budget on non-Mac users.

Display: Closer to Meeting the Demands of App Marketers
Many would argue that display advertising is less mature than search, but with the advent of ad exchanges and real-time bidding marketers have more targeting variables to use when architecting their campaigns.  Variables like browser, operating system, and connection speed are just a few of the options that are available in addition to demographic, contextual, or behavioral attributes. For example, think of the value of knowing connection speed to an MMORPG company like Turbine who is looking to promote trial downloads for their extremely popular, free-to-play 2.8 gigabyte Dungeons & Dragons Online game.  Unless the user has a robust broadband connection, receiving the trial download digitally from Turbine is impractical. Web ad exchanges could improve performance by offering these variables within their reporting tools in addition to their bid targeting architecture in order to drive further value from targeting. 

Mobile Advertising:  What Targeting Is Currently Available
The two major players at this point are Quattro Wireless and AdMob.

Q Elevation is Quattro’s ad serving solution that optimizes every ad impression delivered to a user.  Publishers can drop in the Quattro SDK and start serving ads based on the audience parameters that they specify. Quattro then uses the content and nature of the publisher’s app to determine the most relevant ads to show to a particular user.

Advertisers can drive distribution by targeting by phone platform (Windows Mobile, Android, iPhone) so the app is targeted to the appropriate user.  In addition, an advertiser may want to retarget certain users or present ads from showing to users who already installed the app.

Quattro positions itself against Google as being a “premium” network, providing full transparency into the publishers within its network.  With Google and AdMob, an advertiser has no visibility into the sites or apps that they are advertising on.  Transparency, premium inventory, and optimization capabilities are what Quattro is choosing to focus on.

With the rise in mobile as an advertising platform, publishers are now facing similar challenges in mobile that they faced on the desktop internet.  Large publishers are hesitant to make their inventory available on exchanges because of their lack of control over pricing.  They want to charge the highest possible rate for what they consider to be premium inventory. 

AdMob has the ability to target bundles of apps by category, such as News and Entertainment.  On the mobile web, they have the ability to target by channel (Communities, Entertainment, etc).

With the announcement of iAd these platforms will continue to evolve as the market gets more sophisticated. 

The Future of Mobile Advertising- Apple iAd Promising More Emotion as well as Interactivity
On April 8th Steve Jobs introduced improvements available in the iPhone 4.0 OS at the Apple Launch Event.  Jobs states that current “mobile advertising really sucks” so one of the major improvements is to make ads more interactive and emotional—combining the best of the Internet and TV.  This is accomplished through the iAd advertising platform.  iAd keeps consumers in the app not forcing them to open a browser.  Ads can take over the screen and offer the user multiple options—streamed videos, games, wallpaper, location-based info, etc.  Apple plans to have over 1 billion ad impressions by mid-summer if ads run every 10 minutes giving app marketers a new source of revenue (60% revenue split with Apple).  More entertainment opportunities for ads are great, but there remains the problem of relevancy and disruption.  No one knows what affect Apple’s entry into advertising will be; however, they will have access to a lot of behavioral and demographic data that could be a powerful asset in relevant advertising. 

More Relevancy and Less Disruption—Cross Promotion.
Cross-promotion should be considered as an advertising option.  Companies like AdMob for mobile apps and the W3i Application Network for desktop apps recommend relevant applications when consumers are in the installation mindset.  The way it works is analogous to displaying magazines or a pack of Trident in the checkout lane at the supermarket; as consumers are installing an app from various publishers, relevant applications are offered for their review.  This type of advertising is relatively low cost, low friction, and allows for rich targeting to meet the compatibility needs of the app.  For example Limbic Software used AdMob to cross-sell TowerMadness Zero on TapTap Revenge 3 to get them back into the Top 10 Strategy Game category in the AppStore.   Likewise with the W3i Application Network, Exent Technologies used Freeze.com Living 3D Dolphins ScreenSaver to cross-sell Exent’s http://www.freeridegames.com/ app.  Cross-selling is an effective distribution strategy as offers are presented in a trusted environment to consumers that have predisposition for similar products.

As more devices enter the market place and apps continue to proliferate, finding the most effective advertising platform will become paramount.  If you have any tips on successful app marketing, please leave them in the comments below.

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Advice to Fellow Tech Entrepreneurs on How to Land an Angel or VC

I’ve been on the bootstrapping, seed fundraising side of tech entrepreneurship as well as a tech angel investor over a dozen times. Most of my activity has been related to consumer app businesses, so I felt it would be appropriate to provide a link to this post I wrote for TECHdotMN on my “App Marketing Tips” blog as well. There is a little bit of local Minnesota tech commentary, but the “lessons learned” core message of the article would be appropriate for all geographies.

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How Amazon is using cross promotion, SEM, and more to promote their Kindle apps

Amazon, along with all other book retailers and a variety of device manufacturers, are faced with a most disruptive competitive threat to their eBook business to date, the April 3 US release of Apple’s iPad.  Amazon is turning to app marketing to defend their competitive position.

Defending and Growing Their Core Business, Books–There’s an App for That

Amazon and other book retailers, like Barnes and Noble, are in the business of selling books, not selling devices.  Apple is in the business of selling devices, not selling books.  

Armed with this knowledge, Amazon has launched Kindle for the PC and Kindle for the iPhone.   Think of the Kindle for iPhone as a consumer’s “eBook store for iPhone/iPad” more so than Apple’s owned and operated e-Book store. This is a smart move by Amazon’s marketing team. 

Recent research conducted by W3i shows 50% of respondents indicate that they have an interest in using an application to aid in the discovery of books. Amazon introduced Kindle for iPad March 22, integrating with the Kindle bookstore and making more than 450,000 Kindle books available through its Kindle app.  Able to sync with Amazon’s servers, Kindle for iPad makes it possible for you to continue reading on a PC, Mac, iPhone, BlackBerry, or Kindle e-reader.   Amazon will continue to grow by knowing their strength, selling books, and making sure that their content is available in emerging platforms—like Apple’s iPad.  Barnes & Noble has already jumped on this bandwagon with the anticipated early April release of their eReader app for the iPad.  Other book retailers will be wise to follow suit and use app marketing to their advantage. 

It is important that app marketers consider what utility is provided by the apps they are developing and marketing. Amazon did a fantastic job with their PC and mobile apps versus their Kindle eReader. (I own a Kindle 2, and I rarely use it. When I am traveling, I’m much more likely to carry a pocket device like an iTouch, and when I am at home, I am much more likely to use my laptop PC.) I’ve used both the Kindle for PC and the Kindle for iPhone apps for a couple of months now, and I’ve found both to be very fast, easy to use, and well thought out. After I installed the Kindle for PC on my laptop, I tried out its “free sample” feature and skimmed through a few pages of Chris Anderson’s “Free” book, which is one of my all-time favorites. Unlike the Windows iTunes app by Apple where most of the navigation of content itself is within the app causing it to be very slow at times, most of Amazon’s desktop app is built by calling back to Amazon’s web technology while still managing the eBook files locally on my machine. This makes for a much faster, enjoyable experience. Next, I installed the Kindle for iPhone app on my iTouch. I purchased the book “The Quants” by Scott Patterson, and read it while on vacation with my family in Orlando. Amazon’s website, iPhone app, and PC app are all synchronized through their “Whispersync” technology. Kudos to Amazon for having a truly synced up, multi-channel strategy that creates great utility for its users.

Finding Alternative Distribution Channels-Mobile

Now that Amazon and other brands have very user-friendly mobile and PC apps, they need to find solutions to market their apps to the masses.  Last month, my Clickz column discussed a variety of ways marketers could find alternative distribution models for mobile, including rebates, free-for-a-day, free for virtual goods, and cross-promotion in app advertising. One example mentioned was the cross-promotion solutions provided by Tapjoy.  Tapjoy drove the Book Bazaar app to a top 10 position in the Books-Free(App) Category.  

How might Amazon push their Kindle for iPhone app more aggressively?

One of the most common distribution tactics used by top mobile app marketers is to get top ranking in the App Store.   As I read recently, “You don’t call Apple, they call you.”  I doubt Amazon will be getting a call from Apple to give them free publicity on the AppStore.  Amazon needs to use a variety of other consumer application marketing tactics: 

  • Advertising – go old school with traditional advertising; an expensive tactic, but it can work.
  • Download exchange – optimize ad campaign performance with mobile ad networks like Admob.
  • Word of mouth – make it easy for friends to engage.
  • Social buzz – expand your app’s horizons through viral market on existing social media such as blogs, Twitter, Youtube, and Facebook.  
  • Review sites – get app ratings and reviews on sites like AppShopper, iUse This, AppVee, and Apple iPhone School.  Let positive reviews to do the work for  you.

Finding Alternative Distribution Channels-PC

One very effective application marketing tactic currently employed by Amazon is sponsored search.

However, there are limitations to search marketing; a major limitation being the lack of volume available in many new product categories. Amazon is also using In-house promotion tactics by heavily advertising new Amazon apps on their already highly trafficked and successful website.

How might Amazon push their Kindle for PC app more aggressively?

  • PC OEM Deals – expand relationships with channel partners.  Ever heard the phrase, “enemies of your enemies are your friends” from Art of War? Most PC manufacturers are very concerned about the growth of Apple’s market share in the desktop and laptop market, the smartphone market, and now with iPad and Netbook sales. Even if the iPad is a smashing success, total unit sales are not going to come close to all other devices.
  • Cross promotion- similar to Tapjoy in mobile, Amazon could contract with cross promotion companies like W3i.
  • Affiliate marketing – Amazon is a pioneer in affiliate marketing.  If they are not already doing so, adding apps to their affiliate program could boost distribution.

Read the conclusion of this post with images here.

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Why is the opportunity for marketing free apps larger than paid apps?

Why is the opportunity for marketing free apps larger than paid apps? Analyzing user engagement trends, mobile app advertising trends, and details regarding the lack of attention being given to free apps compared to paid apps gives some strong indications. The explosive growth of mobile apps since Apple’s App Store launched on July 10, 2008, has led to increased competition as well as innovation. App store revenues are expected to grow from $4.2 billion in 2009 to $29.5 billion in 2013. Mobile advertising expenditures are predicted to increase 28 percent to $914 million in 2010.

The value of free mobile apps is not limited to advertising revenue; free mobile apps are also the leading influencer on paid downloads and support the rapidly booming virtual goods business through in-app purchasing. The importance of free apps is misunderstood by developers, as the number of paid apps is disproportionate to their demand and revenue contribution.

See the full post at ClickZ.

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Killer Apps for IPTV & the Future of IPTV Apps

IPTV is at the forefront for many top consumer tech companies. At the CES show in January, Samsung announced the launch of Samsung Apps, a multi-device application store which would make apps available for a range of devices, including HDTV’s. As part of their announcement, Samsung named several content partners which were already on-board, including Blockbuster, USA Today and others. Yahoo is also one of the big players in the web TV app space with their TV widgets (http://connectedtv.yahoo.com/services/tv-widgets). Yahoo has apps like YouTube, Amazon Video on Demand, Blockbuster, Twitter and TV Guide.

So, just what will be the killer apps for IPTV? I will explore some obvious, and not so obvious, killer apps for IPTV.

For the rest of the post, go here.

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Are Trekkies Having all the Fun in Social Apps?

For my second installment for an on-going monthly column I am writing for ClickZ, my article “Are Trekkies Having all the Fun in Social Apps?” covers the factors which are driving success for social app marketing campaigns. In the article, I cover why Friend2Friend’s Facebook app and Twitter app campaigns for Atari’s Star Trek Online game have been successful. I relate how the factors contributing to the success of these social app marketing campaigns can be applied to other app marketing campaigns, such as mobile app marketing and desktop app marketing.

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Interview with the Minnov8 Gang: The W3i Story & App Trends

Thank you Steve Borsch, Tim Elliott, Graeme Thickins and Phil Wilson for hosting me today on your weekly Minnov8 podcast. I’ve enjoyed listening to your show for quite a while now, and it was great to be mic’ed up this week.

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My First App Marketing Column For ClickZ

Check out my first monthly app marketing column for ClickZ entitled “Five Application Marketing Trends” which provides a summary of the top five application marketing trends impacting digital marketers.

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